Terms and Conditions for Carpet Steam Cleaner Services
Welcome to our Carpet Steam Cleaner service. Please read these Terms and Conditions carefully before using our services. By engaging with our services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing and using our carpet steam cleaning services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree with any part of these terms, you must not use our services.
2. Service Description
Our Carpet Steam Cleaner provides professional cleaning services using state-of-the-art equipment and eco-friendly products. We cater to both residential and commercial clients, ensuring high standards of cleanliness and hygiene.
2.1. Scope of Services
- Deep cleaning and sanitizing of carpets
- Stain and odor removal
- Drying and deodorizing
- Maintenance tips and recommendations
3. Booking and Scheduling
Customers can schedule appointments through our online platform or by contacting our customer service. We strive to accommodate your preferred dates and times, subject to availability.
3.1. Confirmation
Once a booking is made, you will receive a confirmation email detailing the appointment's date, time, and scope of services.
4. Payment Terms
Payments for our services are due at the time of booking unless otherwise agreed upon. We accept various payment methods, including credit cards, debit cards, and online payment systems.
4.1. Pricing
- Standard Carpet Cleaning: $XX per room
- Deep Cleaning: $XX per room
- Commercial Services: Custom pricing based on requirements
5. Cancellations and Refunds
We understand that plans can change. Cancellations made at least 24 hours before the scheduled appointment are eligible for a full refund. Cancellations made within 24 hours may incur a cancellation fee.
5.1. Rescheduling
Rescheduling requests should be made at least 24 hours in advance. We will do our best to accommodate new dates and times based on availability.
6. Customer Responsibilities
Customers are responsible for preparing the area to be cleaned by removing any fragile or valuable items. This ensures a safe and effective cleaning process.
6.1. Access
Ensure that our cleaning team has access to the areas to be serviced at the scheduled time. Delays or additional charges may apply if access is restricted.
7. Liability
While we take utmost care in providing our services, we are not liable for any damages caused by pre-existing conditions or improper use of the service. We recommend reporting any issues immediately after the service is rendered.
7.1. Insurance
Our company is insured for general liability. For specific coverage details, please contact our support team.
8. Privacy Policy
We value your privacy and are committed to protecting your personal information. Any data collected during the booking and service process is handled in accordance with our Privacy Policy.
8.1. Data Protection
All personal information is stored securely and is not shared with third parties except as required by law.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
9.1. Notification
Significant changes to the terms will be communicated via email or through our website to ensure customers are informed.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the respective jurisdiction.
10.1. Dispute Resolution
Any disputes arising from the use of our services will be resolved through arbitration in accordance with the applicable laws.
11. Termination
We reserve the right to terminate or suspend services to any customer who violates these Terms and Conditions or engages in misconduct.
11.1. Effect of Termination
Upon termination, all rights granted to the customer under these terms will cease immediately.
12. Intellectual Property
All content provided by our Carpet Steam Cleaner service, including logos, images, and written materials, are the property of the company and are protected by intellectual property laws.
12.1. Usage Rights
Customers are granted a limited, non-exclusive license to use the provided materials for personal use only.
13. Indemnification
You agree to indemnify and hold harmless our Carpet Steam Cleaner service from any claims, damages, or expenses arising from your use of our services.
13.1. Scope
This indemnification includes legal fees and other costs associated with defending against such claims.
14. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will continue in full force and effect.
14.1. Modification
We may modify any section of these terms at any time. Such modifications shall be effective immediately upon being posted on the site.
15. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and our Carpet Steam Cleaner service regarding the use of our services, superseding any prior agreements.
15.1. Amendments
No amendment to these terms will be effective unless it is in writing and signed by both parties.
16. Contact Information
For any questions or concerns regarding these Terms and Conditions, please refer to our support resources.